Join Our Team

The ideal candidate will be sales oriented and customer focused, have a friendly and outgoing personality, and will thrive in a start-up environment. Sherpa Adventure Gear provides a competitive salary, an exciting work environment, along with unbridled support to help our employees succeed.

Essential Functions
Customer/Client Focus

• Welcome and acknowledge guests into the store, ensuring each guest receives outstanding service in a friendly environment.
• Ensure high levels of customer satisfaction through excellent sales service.
• Provide a solid awareness of all product information, merchandise promotions, test merchandise, and advertisements.
• Handle customer questions and resolve customer service issues.

 Operations

• Maintain store selling floor, fitting rooms, visual displays, presentation, and conditions.
• Assist in daily store recovery before, during, and after store hours.
• Organize stock room according to Operations Policy Manual and participate in receiving and monitoring floor stock.
• Complete sales transactions and maintain proper accountability at registers.
• Process merchandise returns and exchanges.
• Comply with inventory control procedures.
• Maintain a safe work environment.
• Adhere to company policies, procedures, and loss prevention practices.

Communication/Organization

• Understand and demonstrate the culture of the company.
• Team up with co-workers to ensure proper customer service.
• Stay informed of current outdoor industry and retail trends.
• Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.
• Ability to handle multiple tasks neatly.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store running to standard and to set a positive example.

Requirements 

• Previous retail experience preferred.
• Excellent interpersonal and customer service skills.
• Desire to succeed in fast-paced retail environment.
• Ability to work night and weekend shifts.
• Ability to stand/walk for extended periods of time, necessary to provide sales floor coverage related to customer service and loss prevention.
• Ability to reach overhead, bend, squat, kneel, and carry product, necessary for customer service, inventory re-stock, and store merchandising.
• Ability to walk up and down staircase, carrying boxes, product, and other necessary store related items.
• Ability to perform store maintenance items:  sweep, vacuum, empty trash, clean.
• Ability to safely lift boxes up to 55 lbs.
• Comfortable climbing ladders.

About Sherpa Adventure Gear

In the highest reaches of the Himalayas, the Sherpa people lead the world in mountaineering with warmth, grace and good humor. Sherpa Adventure Gear was founded to honor the Sherpa people by creating the best quality outdoor and lifestyle apparel and accessories that fully represent the Himalayan region and the heritage found there. The company employs hundreds of individuals in Nepal creating safe and sustainable employment opportunities. A portion of every sale benefits the empowerment and education of children through the Sherpa Adventure Gear Fund. Sherpa Adventure Gear based in Modesto, CA is a wholly-owned subsidiary of Innov8 Partners, LLC.

Sherpa Adventure Gear is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The Sales & Marketing Manager will work closely with the Sales and Marketing Director to coordinate activities related to the implementation of new and existing business. Our ideal candidate is a professional with a high level of attention to detail who can perform well in a team environment and has exceptional people skills. This candidate must be willing to take on new challenges, embody the company culture, and strive to build strong relationships.

What You’ll Do

• Provide sales support by managing timelines for workbooks and hangtags.
• Create target dealer lists, maintain dealer database, and provide dealer support.
• Manage sales/marketing calendar and execute on programs put in place.
• Coordinate holiday gifts, look books, pricelists, and term sheets.
• Coordinate sales meetings and trade shows.
• Maintain great communicate with the brands Independent Sales Reps.
• Manage and track all samples and coordinate inventory for events and promotions.
• Plan, script, and take ownership of all video projects from start to finish.
• Oversee the brand’s Product Photography, planning shoots, coordinating shoots, managing edits and timelines.
• Plan corporate events and Sherpa nights, coordinating food, giveaways/raffles, travel, shipping, and brand exposure.
• Coordinate and track key account/dealer support.
• Work with internal team to execute new business needs such as contracts and setup functions.
• Other duties as assigned or necessary.

 What You’ll Need

• 3+ year’s experience in Sales, Marketing, or Business Development.  
• Bachelor’s degree in Business Administration, Communications or Marketing.
• Exceptional organizational and project management skills.
• Ability to multi-task and work well in a fast-paced environment.
• Aware of the latest market trends and shifts, as well as projections for the future.
• Evidence of ability to innovate and implement change successfully.
• Solid computer skills and awareness of web-based marketing and social media.
• Possess a strong business judgement and the ability to work independently.
• Must be strategic, creative thinker that can help create marketing plans and drive results.

Sherpa Adventure Gear provides a competitive salary, an exciting work environment, and a full range of outstanding benefits along with unbridled support to help our employees succeed.

About Sherpa Adventure Gear

In the highest reaches of the Himalayas, the Sherpa people lead the world in mountaineering with warmth, grace and good humor. Sherpa Adventure Gear was founded to honor the Sherpa people by creating the best quality outdoor and lifestyle apparel and accessories that fully represent the Himalayan region and the heritage found there. The company employs hundreds of individuals in Nepal creating safe and sustainable employment opportunities. A portion of every sale benefits the empowerment and education of children through the Sherpa Adventure Gear Fund. Sherpa Adventure Gear based in Modesto, CA is a wholly-owned subsidiary of Innov8 Partners, LLC.

Sherpa Adventure Gear is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The ideal candidate will be results-oriented, organized and committed to flawless execution. In addition, the ideal candidate will masterfully debate, develop, and follow initiatives that support the broader short- and long-term marketing strategy of the organization – ensuring the brand remains relevant to consumers and supports the brand promise.

Sherpa Adventure Gear provides a competitive salary, an exciting work environment, and a full range of outstanding benefits along with unbridled support to help our employees succeed.

The ideal candidate will be results-oriented, organized, and committed to flawless execution. In addition, the ideal candidate will masterfully debate, develop, and follow initiatives that support the broader short- and long-term marketing strategy of the organization – ensuring the brand remains relevant to consumers and supports the brand promise.  We hope that you are curious to learn – about the world, brand, and ecommerce, and will care about our give-back initiative as much as we do!

Responsibilities

• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
• Develop and manages brand marketing calendars
• Design, build and maintain our social media presence
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Instrument conversion points and optimize user funnels
• Collaborate with agencies and internal departments (PR, Digital, E-marketing, Creative) in order to manage and develop brand-relevant recommendations. Experience in maximizing these types of partnerships is a plus.
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
• Have a strong understanding of the brand, but maintain focus on the numbers and the data.

Qualifications

• Bachelor’s Degree (Marketing, Business, or related field) required
• Proven experience in scaling a premium ecommerce operation is a must
• Three+ years’ in brand marketing experience; ecommerce digital marketing experience and experience in a consumer product business (preferably apparel) is a plus
• Proven advertising and brand communication experience with clear growth and success in marketing plans and campaigns
• Or, equivalent combination of education, training, and experience
• Global business experience is a plus

About Sherpa Adventure Gear

In the highest reaches of the Himalayas, the Sherpa people lead the world in mountaineering with warmth, grace and good humor. Sherpa Adventure Gear was founded to honor the Sherpa people by creating the best quality outdoor and lifestyle apparel and accessories that fully represent the Himalayan region and the heritage found there. The company employs hundreds of individuals in Nepal creating safe and sustainable employment opportunities. A portion of every sale benefits the empowerment and education of children through the Sherpa Adventure Gear Fund. Sherpa Adventure Gear based in Modesto, CA is a wholly-owned subsidiary of Innov8 Partners, LLC.

Sherpa Adventure Gear is a proud Equal Opportunity Employer.